Customer Service Representatives are responsible for providing high-quality communication, trouble-shooting, and service on behalf of HealthMotion.

Essential Functions of the Job:

• Facilitate direct communication between HealthMotion and existing clients
• Manage the accounts of current clients, including proactively seek new job orders and resolve client concerns
• Conduct demos for new clients on all applicable technology, software, and mobile applications
• Provide credentials and other necessary documents upon client request
• Follow up with clients in a timely manner regarding any outstanding agreements
• Provide support to Independent Contractors, as needed
• Serve as a liaison between internal departments and clients
• Utilize all software systems needed to complete the job
• Perform additional tasks and special projects as directed by Management
• Work in an office environment on a full-time basis unless otherwise specified by the Executive Team

Requirements:

• General knowledge and capability to operate office equipment
• Excellent oral and written communication skills
• Meet or exceed all essential functions of the job, including but not limited to, work performance goals

Physical Demands:

• Ability to remain in a stationary position for the duration of the workday
• Ability to move about the office, bend and reach
• Ability to lift up to 25 pounds occasionally

Work Environment:
Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.